We are looking for a creative and self-motivated Café Manager to join our team at the Castle. This role would suit someone who is looking to move away from the stresses of the fast-paced hospitality industry into a more creative and vibrant role within our sustainable vegetarian café. This is a full-time role at 40 hours per week and a great opportunity to gain further experience working within a leading Climbing Centre in London.
About The Castle
The Castle offers a diverse and wide range of Climbing facilities to cater for all. Based in Stoke Newington, the Centre itself is a Grade II listed Victorian Water pumping station, with a Café, shop outdoor boulders and community gardens. A friendly and enthusiastic team we are passionate in providing the highest quality facilities in a fun, motivated, and inclusive environment. Sustainability is also an important part of the Centre’s vision and values and is integrated into every aspect of the business, especially within our Café, where we try to source a lot of our produce from the community gardens onsite.
Reporting to the CEO you will be working with the Café and Kitchen Team to provide refreshments and food to our Climbers and visitors. The successful individual will be responsible for maintaining the highest standards of Food Safety and a great customer experience to our climbing community.
As Café Manager you will ensure the Café and Kitchen teams are providing a great service to our customers in food quality, sustainable food items and a variety of products. Along with the Kitchen team you will work closely with the Garden Team to ensure the Café is working sustainably.
The Manager will look for continual development and improvements to the Café service, making the Café a great environment for both its customers and its team. Working alongside the Kitchen and Café team you will ensure Food Safety Standards and Health and Safety protocol are followed at all times.
This is an exciting role that provides exposure in a different type of relaxed food service.
The successful individual will be motivated and proactive in their way of working, with an interest in sustainable foods and service. Ideally you should have a Level 3 in Food Hygiene, Health and Safety compliance and have experience of working within a catering, hospitality, or food service.
You will be a great communicator and have experience of resolving conflict and complaints in a tactful and diplomatic way, dealing with verbal and written communications.
The right candidate will have experience leading and motivating a team to work together, creating a supportive and inclusive environment for all, that encourages collaboration in their team.
Candidates must have experience of:
Back-end invoicing and ordering
General kitchen/café Operations
Working within a catering environment from a Supervisory or Management role
The right candidate will also ideally be a keen Climber and have a passion for the Climbing Community.
As part of this role, you will be required to work evenings and weekends on a rota basis and work front of house with the café team.