An opportunity to be part of our lively reception team at The Castle has arisen. We are looking for a receptionist to work on our busy front desk for up to 24 hours a week. Flexibility is essential as the shifts are varied and cover weekdays, evenings and weekends.
A friendly open manner, enthusiastic attitude towards excellent customer service and a high standard of written and spoken English is essential. The ideal candidate should be computer literate and have previous experience in customer service roles.
High Performance Sports is best known for operating The Castle, Europe’s leading climbing centre. The company has been expanding its facilities over the last three years and is now looking to consolidate its position as market leader with an experienced, professional management team. The current Managing Director is moving abroad and leaves the company in strong financial position with exciting prospects for future developments.
The Castle is looking for enthusiastic, flexible people to join our Duty Managing team
Duty Managers have responsibility for the operation of the centre during opening hours and act as the designated First Aider when the centre is open. They provide a reference point for all the day’s activities for both staff and customers; they ensure that safety procedures are followed and they provide a friendly, efficient service for our customers while supporting the staff in the centre working in their specialist roles.