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The Castle is looking for enthusiastic, flexible people to join our Duty Managing team.

Duty Managers have responsibility for the operation of the centre during opening hours and act as the designated First Aider when the centre is open. They provide a reference point for all the day’s activities for both staff and customers; they ensure that safety procedures are followed and they provide a friendly, efficient service for our customers while supporting the staff in the centre working in their specialist roles.

If you:

  • Are an experienced climber/instructor with SPA/CWA Assessment
  • Are able to ensure that the highest standard of health and safety are maintained at all times;
  • Have excellent customer service skills;
  • Can resolve a conflict or customer complaint diplomatically and tactfully;
  • Have superb written and verbal communication skills;
  • Have superb organizational skills;
  • Can motivate a team of staff;
  • Are first aid trained and confident to deal with a first aid incident;
  • Are a practical person, able to undertake maintenance tasks;
  • Have experience cash handling;
  • Have the ability to manage a busy workload and keep smiling!
  • And generally think that you have what it takes to be proactive in the day to day running of a busy climbing Centre, then please get in touch!
  • Be a multi tasker;

For more information & full job description please email

To apply, please send your CV (including the contact details of 2 referees) along with a cover letter outlining your suitability for the role, to

Application deadline: 10am on Monday 26th September 2016
Interviews: Monday 3rd Oct to Thursday 6th October 2016
Start Date: Immediate on completion of satisfactory references