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Bringing a Group

Any adult, registered climber (roped climbing) may supervise up to two novice climbers. The registered climber and novice climbers should complete one Novice Supervision Form per novice either online or at one of our iPad stations, then check in at Reception and pay normal entry fees. Registered climbers may not use the abseil tower facility without supervision. If you'd like to bring in more people or if you are using The Castle for professional coaching, please read the information below carefully.

Coaching at The Castle

Group Supervision/Instructing at The Castle


Using the Abseil Tower

Industrial Training

Insurance, Equpiment and Access


Coaching at The Castle

Only recognised coaches may bring in clients on a professional basis. (Please see below for further details regarding being recognised by The Castle as a professional coach). Coaches must get in touch with us prior to accepting any bookings at The Castle and at least 72 hours before bringing any clients into the Castle (

Both the coach and climber(s) should be registered to climb at The Castle. Climbers will need to check in at Reception and pay their normal entry fee. There may be a fee for the Coach to pay – please see Fees & Bookings for details.

If the clients being coached are under 16 years of age, the coach will be responsible for the safety of the clients during the scheduled session and accordingly the coach must also be qualified as a climbing instructor (see below for more details). In this case, they must also complete both an Instructor Registration Form and a Group Registration Form prior to the session starting (see: Accepted Qualifications and Recognition below). 

In order to be recognised as a professional coach by the Castle, the coach will need to organise a brief meeting with the Courses Manager ( to outline relevant previous coaching experience and qualifications. 

Recognised coaches will have significant professional experience in the field, an extensive history of effective practice (backed up by client testimonials) and will be aware of current best practices for injury prevention. Qualifications such as the MT Development Coach Award (or higher) or Neil Gresham’s MCA scheme will be looked upon favourably in establishing the professional credentials of a coach. 

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Group Supervision / Instructing at The Castle

Only qualified instructors may supervise more than two climbers. Each instructor may supervise up to 9 climbers.  The group must complete a Group Registration Form. All groups must be booked in advance (

The Group Leader (who may also be the Instructor) will supervise their group the entire time that they are at The Castle. They are responsible for gaining parental consent for any climbers under 16.

The Instructor is responsible for the safety of the climbers during the scheduled climbing session. They must complete an Instructor Registration Form and register to climb unsupervised at The Castle by completing the online registration form.

We accept current, valid MLTB and BMG qualifications. These include: 
•    Climbing Wall Supervisors Award
•    Single Pitch Award
•    Mountain Instructor Award / Certificate
•    UIAGM Guide
We will also accept the following military qualifications for military groups taking part in Adventurous Training Activities. 
•    Rock Climbing Leader Training
•    Rock Climbing Leader
•    Rock Climbing Instructor

We do not accept foreign qualifications, scout qualifications or any other certifications/qualifications. 

Instructors must bring in their original qualification along with their liability insurance when they register. If the instructor has a valid first aid certificate, copies of this should be brought as well. The Castle will have a designated first aider on duty (the Duty Manager), and should there be a first aid incident the Duty Manager should be contacted immediately or at the first opportunity, even if the injury is minor.

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There is no fee to register as an Instructor or become recognised as a Coach at The Castle. Registered Instructors and recognised Coaches are entitled to a trade discount when climbing for themselves.

A centre usage fee will be charged to the Instructor/Coach depending on the size of client group and frequency of booking. This centre usage fee is in addition to the clients’ normal entry fee. 

Instructing/Coaching Centre Usage Fees
Group Size            Frequency of Booking        Usage Fees*
1 – 4                      1 per week                            No Fee
1 – 4                      More than 1 per week           £50 (+ VAT) per week
4 – 12                      N/A                                      £50 (+ VAT) per booking

*If exclusive use of an area is required for your group an additional charge of £50 (+ VAT) will be charged.

The above centre usage fees apply to weekdays. As a general rule we cannot accept externally instructed/coached groups at the weekend. If you wish to bring in clients/groups at the weekend, please email  

For information regarding fees for groups larger than 12, please email

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Using the Abseil Tower

Instructors may not use our abseil facilities unless they have received a site-specific induction. To book an induction or to find out about the additional fee for using the tower, please contact

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Industrial Training

Industrial Training (Rope Access) trainers must also complete an Instructor Registration Form and bring in their relevant supervisory qualification (IRATA Level 3). All trainers must receive a safety briefing before working at The Castle. Please contact to arrange this. Industrial Training Groups must complete some record of attendance. Trainers may use the Castle’s group registration form or provide their own. A copy of this form must be made available to The Castle.

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Insurance, Equipment and Access

It is the responsibility of the Instructor to provide adequate insurance cover for their professional activities. The Castle will not accept liability for damage, injury or death to a group member unless it is caused by our negligence.

Equipment is available for hire from The Castle Shop

If you would like to use the Castle outside our normal opening hours please get in touch with us (

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Christmas Opening Times

Thursday 24th Dec:      10am - 6pm
Friday 25th Dec:           CLOSED
Saturday 26th Dec:      CLOSED
Sunday 27th Dec:           9am - 7pm
Monday 28th Dec:        10am - 10pm
Tuesday 29th Dec:       10am - 10pm
Wednesday 30th Dec:  10am - 10pm
Thursday 31st Dec:      10am - 6pm
Friday 1st Jan:              10am - 6pm
Saturday 2nd Jan:          9am - 7pm
Sunday 3rd Jan:             9am - 7pm



Take a Tour

Take a tour of the Castle Climbing Centre and discover what we're all about!

Castle Climbing Center - A Day in the Life from Tim Ewins on Vimeo.




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