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Shop Manager - We're Hiring

Shop manager

We're looking for someone to manage our shop - if you're passionate about climbing equipment and customer service please get in touch! 


This is a full time position. You'll be responsible for overseeing the Shops daily operations (from staff recruitment and welfare through to stock management, sales and accounting) and it's on-going development. 

We're looking for someone to do the following tasks:

  • Recruitment and staff management (with support from our HR department);
  • Staff training and development;
  • Developing the Shop to ensure it better meets the needs the Castle and our customers;
  • Ensuring adherence to the Castle Health & Safety Policy;
  • Managing stock for the shop including ordering and supplier relations;
  • Maintaining basic accounting routines;
  • Advertising and promoting the shop;
  • Reporting to the Senior Management Team and Board;
  • Promoting environmentally sustainable products and shopping;
  • Working with the wider team to provide a friendly, efficient service for our customers and staff

Ideally we're looking for someone with experience managing in the outdoor retail sector, with a good practical knowledge of all forms of climbing and of the equipment required.  This position requires a good level of numeracy and literacy, ability to communicate well - and an outgoing personality! You'll need a positive approach to ensure excellent customer service.

To apply, please send an email with your CV and a cover letter outlining why your interested in the role and any relevant experience:

Application Deadline: 24th May 2018

Interviews: 29th & 30th May 2018