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Membership Terms & Conditions

Monthly eBilling Terms & Conditions


Opening Times

Mon - Fri: 12pm to 10pm
Sat - Sun: 9am to 7pm
Bank Holidays: 10am to 10pm

 

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My Membership

Want to join the Castle? Membership gives you many benefits, including unlimited climbing at London’s historic climbing wall.


Choose between hassle-free monthly e-billing (just £51 per month) or a one-off annual membership (£499 for one calendar year) for unlimited entry to the Castle, plus other member benefits.  
 

Membership benefits

As a member you’ll enjoy:
- Unlimited climbing – climb as often as you like
- Weekly members-only lock-ins on Sunday nights 
- Fast check in at the scanners – skip the queues, more time to climb!
- Online account editing – edit your details via our online form whenever is convenient for you any time you need to make a change
- Freeze Your Membership – Annual and Annual Plus memberships can be frozen, so if you’re injured or away for any time between one and four months, it’s easy to suspend your membership so you don’t lose out
- Stop/Start e-billing – if you need a month off, e-billing is simple to stop and restart based off your next monthly payment date
 

Members Only Lock-In, Sundays 7pm-9pm

On Sundays, we offer something special just for our members. We close our doors to pay per visit climbers, and let our adult members have free reign over the centre – quieter climbing, just for you. 
 
Only members have access to these lock-ins, so unfortunately you can’t bring friends or family who are non-members with you, or under 18s. If you have an off-peak membership, you will need to pay a small (£6) supplement, as weekends are not off-peak. The members lock-ins are not open to punch card holders or under 18s.
 
Last entry is at 8pm. 

Making Changes to Your Membership

You can easily make changes to your membership, such as updating your contact and payment information, by filling out the form below.

e-Billing: Cancellations must be made before the 7th of the month. Changes submitted on or after the 7th will take effect the following month. Freezes are not available for e-Billing. For all other e-Billing queries, email us. 

Freeze a Membership: To freeze your quarterly, 6 month or annual membership, email us. Remember, these memberships can be frozen for a minimum of 1 month and a maximum of 4 months. You will need to unfreeze your membership by visiting the Centre. 


Membership Change Request Form

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