The Castle Climbing Centre will be Europe’s leading climbing centre - providing a continually evolving, comprehensive, customer focussed service that creates a stimulating environment for climbers at all levels of the sport. We will be a benchmark for environmental and economic sustainability.
Our values: Quality – Sustainability – Integrity
We are committed to providing the highest quality across everything we offer both as service providers and as employers.
Comprehensive - We will provide a full range of services for climbers of all abilities from mountaineers to boulderers, from experts to novice climbers.
Advocacy - We support our employees in their personal climbing so that they will inspire customers with their own love of the sport and identify with customers’ needs and problems.
Safety - We will be industry leaders in safety standards for climbing walls and best practice.
We are committed to maintaining a sustainable business for the next fifty years and beyond.
Environmental - We believe that business is only sustainable if it operates within an ecosystem rather than against it and if it benefits future generations as equally as our own.
Social - We aim to integrate our centre into the community so that local residents can see the centre as an asset and a facility they can be proud to be associated with.
Economic - To remain a financially viable business, we will ensure that the needs of all stakeholders are met.
Long-term - We will not sacrifice the long term interests of the company and its stakeholders for short term benefits.
We are committed to acting as responsible employers and operators and promote the finest traditions of the sport.
Ethical Approach to Customers - We will not oversell the facilities, services or climbing as a sport. We will always consider the customer’s best interests when offering a service.
Ethical Approach to Employees - We will look after our employees’ welfare so that they are satisfied in their work and proud to work for The Castle.
Respect - We will respect our customers’ and employees’ rights as individuals, the confidentiality of their personal information and their rights to their own attitudes and beliefs.
Personal responsibility - Remaining within the ethics and traditions of the sport; we will not impose unnecessarily restrictive practices but promote an ethos of individual responsibility
with Andy Kirkpatrick Wednesday 14th & Thursday 15th May
If you’re planning a big wall adventure or interested in the techniques and systems involved in aiding and big wall climbing, this may be the course for you.
Thursday 17th April 11am to 4pm - Family Easter Crafts Day
Join us for this free family craft day to explore our garden and turn your hands to some Easter creativity! 6pm to 8pm - An Evening of Foraging
From nettle beer to water mint ice cream, come and find out what is at your finger tips when it comes to eating in the outdoors with John Rensten.
Thurs 17th and Fri 18th April
The filming will take place in and around the centre's climbing areas, cafe, outdoor boulders and the garden. The primary use of the film and images will be for promotional use on the Castle Climbing website, associated social media and advertising campaigns.
If filming is going on in the vicinity of where you are and you do NOT consent to the use of your image being used for marketing purposes, please let the filmmakers know and they will not film you.
The Castle offers a commitment to only allow said pictures and film to be used appropriately and sensitively.